Refund Policy
Returns at Clara Arden New York
You may request a return within 30 days of delivery. Items must be unused, unaltered, and in their original condition and packaging. Please retain proof of purchase.
Start a return
Contact our team with your order number, purchase email, and reason for returning. Wait for return instructions before sending your parcel.
Shipping and refunds
You pay return postage unless we sent an incorrect or defective item. Use secure packaging and a tracked service. Original delivery charges are not refundable except where required by law or where we are responsible for the problem.
After inspection, we will confirm whether your refund is approved. Approved refunds go to the original payment method; bank processing times vary.
Problems with an order
For damage, defects, or incorrect items, contact us promptly and include photographs. We will review the issue and arrange an appropriate solution. Cancellation before processing or shipment may be possible; after dispatch, our return process applies. Your statutory rights remain unaffected.
Contact Clara Arden New York
Email: info@atikecom.com
Return address
atikecom LLC
8 The Green, Suite B
Dover, DE 19901
United States
Please contact us before sending an item and include your order number with the return.